F.A.Q.

 

Car Rental Frequently Asked Questions

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Car Rental Frequently Asked Questions

Are there special taxes for car rentals in countries outside of the US? Yes, there can be some mandatory taxes that are only applied in certain countries. Check with the car company when you are picking up your car. Back To Top

Are taxes and insurance included in the quoted rate? The daily rates do not include taxes; however, the estimated total for the length of your reservation includes all known rates, taxes, surcharges, and applicable drop-off charges imposed by the rental agency. Back To Top

What is the difference between base rental rate and total charges? The base rate is the amount of the rental before any taxes, service fees or mandatory insurance charges are included. Total charges would include additional fees. Back To Top

What are CDW, PAI, TPI, VAT, VLF and airport taxes? Do I have to pay them? CDW is Collision Damage Waiver, PAI is Personal Accident Insurance, TPI is Theft Protection Insurance, VAT is Value Added Tax, and VLF is Vehicle License Fee. Airport taxes are the fees that the airports charge to car companies for the use of their terminals, railroads, and roads; plus other service charges mandated by the airport. Yes, some of these various taxes and charges are mandatory and you will be advised of them at the time of car pick up. Back To Top

Will the car company that confirms my reservation be the same one that provides my car? Not always. Some car companies have affiliates they use. Back To Top

Will I need a credit card in my name to rent a car? Yes, the driver will need to present a valid credit card in the driver's name. Debit cards are not accepted. Back To Top

How old do I have to be to rent a car? Most major car rental companies require renters to be a minimum of 25 years of age. Some car rental companies do allow renters at the minimum age of 18 but there is an increase in the rate of the rental and a deposit is required. Back To Top

Do I need a foreign drivers License? Not all car companies require you to have a license from the country in which you are driving. Check with your car rental agency prior to pick up to be sure you are prepared. Back To Top

Are car accessories available? Many rental agencies offer car accessories such as child seats, ski racks, tape/CD players, etc. Extra charges may apply for these items and they are based on availability. There is a Special Requests filed on the booking form for theses types of requests. Please note that these are requests only, and cannot be confirmed, or guaranteed, by us. Back To Top

Can I modify/change an existing reservation? Yes; however, modifications may cause rate changes. Car rates can change daily, or even hourly, so changes you make to your reservation after confirmation can affect the original rate. Back To Top

Is there a shuttle service to my rental car? Many rental agencies offer shuttle service to the car pick up location from the airport. You will need to ask about this service prior to your arrival or check at the airport. Back To Top

Will I receive the make/model of car I have reserved? Receiving the requested make or model of car depends upon availability at the time of your arrival to pick up the vehicle. We cannot guarantee the make or model you will receive. Back To Top

Are there separate rules for local renters? Many rental agencies do have additional rules and regulations for local renters or individuals not traveling by plane to their rental destination. Unlimited mileage and additional fees may vary. Contact your rental agency directly when you receive your confirmation number for further details specific to your reservation. Back To Top

What is the cost for using this service? In order to offer you our huge selection of rental car reservations, a convenience fee will be assessed at a flat rate detailed on the rental car booking form, and will appear separately on your credit card bill. This charge will be billed from e-Business Holdings, and is imposed to help offset the charges associated with processing your transaction. These charges are subject to change at any time, and are non-refundable. Back To Top


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